Tag: video conferencing


NBN Video conferencing in rural Australia

July 17th, 2011 — 3:31am

NBNlogo

We often hear the question “what will the NBN mean for video conferencing in rural Australia”

If you look at video conferencing in regional Australia over the past 5 years the answer is clear.

5 years ago video conferencing across ISDN cost around $105/hr (384k) and required about $10k of equipment per location. This put it out of the price range of most members of the local community.

Now we are seeing high quality conferences across ADSL2 connections with a PC, webcam and speakerphone ($2000 setup budget) and no cost per minute. This opens up opportunities for great stories like this one and this one.

We think that NBN in rural Australia will mean easy access to services via HD video conferencing. Bringing the world to the door steps of rural communities.

We can’t wait!

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Make a List

February 7th, 2011 — 5:07pm

Fact: You can now literally meet ‘face to face’ via video conference with stakeholders just about anywhere in the world without leaving your desk. This is a significant advancement and its implications are worth thinking about for a few minutes.

Below is a 2 minute exercise that I hope is of use to you in contemplating the relevance and opportunities ubiquitous laptop video conferencing presents to your business:

1) Make list on a piece of paper of your key relationships that make your business tick (i.e. top 3 clients, suppliers, staff and contractors)

2) Next to each relationship describe how important meeting ‘face to face’ is to the relationship and also why you meet face to face (e.g. selling, building trust, managing, brainstorming, coaching/counseling etc).

3) Next consider how being able to run regular quality ‘face to face’ meetings via video conference with the person(s) involved would benefit each relationship (especially the people you can only see every 3 months). Some examples might be:

- Increased trust leads to increase in sales

- Increase of geographic reach leads to increased size of addressable market

- Reduced travel costs results in reduced cost of service delivery

- Clarity of communication leads to a reduction in error related costs

- Zero travel time fast-tracks meeting and decision making cycles for global teams

If you have found are some exciting possibilities in the above exercise and would like to find out more, please contact us to discuss what is possible .

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Buyers guide to video conferencing in Australia

January 6th, 2011 — 7:31pm

All we do here at beingthere is video conferencing, so we are always getting asked about Skype, WebEx, GoToMeeting etc. all of which are great technologies and have their own applications. We realised that these days selecting a conferencing service can be a daunting task…..so we thought we would share our thoughts on the different technologies available so you can figure out which one is best for your application. We hope you find this useful – Enjoy!

The first step is to figure out what you need:

1) Is body language and high definition facial expressions important to your online meetings?

2) Do you only need to share documents and seeing the people involved is not very important?

3) Do you need to connect multiple locations together in one conference?

4) Do you need to be able to connect people from their desktop computer and boardroom participants?

Now you have some idea of what you need the next step is to look at the technologies:

Skype video conferencing:

  • Cost: Free
  • Quality: low-ok
  • Multiple location video calling: in beta testing
  • Full screen video: yes
  • Screen Sharing: limited
  • Support: self help and online forums

WebEx & GoToMeeting:

  • Cost: ~$50/month
  • Desktop sharing only (postage stamp video)
  • Full screen Video: no
  • Multiple locations: yes
  • Support: Phone support

BeingThere video conferencing:

  • Cost: ~$500-$1500/month (depending on your package)
  • High definition video conferencing
  • Full screen Video: Yes
  • Multiple locations: 8+ location in a call at on time
  • Support: Phone and video support.

Our advice

All of these services offer free trials, so the best way is to try before you buy. We recommend trying Skype and WebEx first as they are low cost options and will give you a good idea if it is worth paying more for quality and support for you application.

If you have any queries or would like further information about video conferencing please do not hesitate to contact us.

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Video conferencing Melbourne

December 7th, 2010 — 9:03pm

If you are considering video conferencing for your business in Melbourne there are 3 things you need to consider:

1 – What type of video conferencing do you need?

Why does your business need video conferencing?:

  • Is it to enable time poor executives to meet ‘face to face’ more frequently to resolve issues?
  • Is it for very involved ‘face to face’ training with lots of questions and discussion? or
  • Do you just need a tool present a powerpoint to 50+ people with an audio conference facility?

Often the best way to find this out is to arrange a trial of the various technologies with the people who would be using video conferencing in your business and get their feedback. This post gives you a quick glimpse at how we approach selecting the right service.

2 – DIY or Outsource?

The next question is do you do it all yourself or do you leave it to someone else? The key benefits of outsourcing or buying ‘video conferencing as a service’ are:

  • You do not have to invest heavily in video conferencing servers that will often become outdated within the next five years
  • You get access to the expert support team of the video conferencing service provider, who are very well attuned to fixing video conferencing. It also avoids committing your own IT staff to supporting video conferencing.
  • Typically you can get a free trial and/or have an option to discontinue the service if it doesn’t work out rather than being stuck with equipment that nobody in your business is using

Unless you have the staff, time and funds we think that deploying a professional video conferencing service can be an unnecessary risk for most organisations.

3 – Track record and focus of provider

Like any industry you need to consider the track record of the organisation offering the service and their business model:
a) Does the business have at least 10 years experience in deploying video conferencing and supporting businesses as they adopt the video conferencing?
b) Can they provide references from real clients?
c) How are their sales team motivated? Are they focused on selling you a system and installing it and moving on to the next sale or are they focused on helping you get setup and helping your people use the technology well so that you will be a ongoing client in the long-term?

We hope this has helped you a little bit with your search for a video conferencing provider. We provide a HD video conferencing service in Melbourne and across Australia, so if you are interested  make sure you sign-up for our FREE TRIAL here.

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Video conferencing Darwin

November 28th, 2010 — 9:39pm

There has always been a gap between the expense of video conferencing equipment and the poor performance of low cost desktop video conferencing solutions, which has put video conferencing out of reach of most organisations.

2010 sees a new era of video conferencing in Darwin, enabling high definition video conferencing from the desktop or boardroom at a fraction of the cost of the expensive room systems like Polycom and LifeSize. Darwin based organisations are saving tens of thousands of dollars by trialling the BeingThere video conferencing before committing to expensive boardroom based video conferencing.

If you are considering video conferencing for your organisation in Darwin and would like to find out more about HD video conferencing that delivers what it promises and doesn’t cost the earth please CLICK HERE to sign up for your 7day free trial.

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Boardroom speakerphone for Skype Australia

November 21st, 2010 — 7:53pm

We are experts when it comes to video conferencing…..so it is no surprise that we are always getting asked “what is the best boardroom speakerphone you can use for Skype”.

Skype speakerphones

We have tested numerous speakerphones for skype video conferencing and the best two options are

1) The Duet PCS for small groups, for more information CLICK HERE

2) The Quattro 2 for large groups, for more information CLICK HERE

If you have any queries please do not hesitate to contact us.

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USB speakerphone for Skype australia

March 12th, 2010 — 10:20am

Our business is all about video conferencing, so finding the right USB speakerphone for our customers is really important to us.

One of the big questions we get asked by our customers is ‘what is the best USB speakerphone for Skype in Australia?’

Finding an answer to this question involved a lot of trial and error, but we have found that our preferred USB speakerphones for Skype are:

Phoenix Duet PCS Australia

If you have any queries please contact us we will be happy to help out.

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Video Conferencing Brisbane

February 1st, 2010 — 5:01pm

Looking for video conferencing in Brisbane? Then you might find this post useful for figuring out what you need.

1 – What does the business need?

The devices

3 years ago video conferencing meant everyone sitting in front of an expensive TV screen in the boardroom, but now people are conferencing from their smart phone. So you need to consider that your users will probably be conferencing from multiple devices which may include PC, Mac, Smartphones, older video conferencing systems and traditional telephones. When selecting a video conferencing solution it is worth making sure you have this covered.

Why does the business need video conferencing?

It is important to understand why your business needs video conferencing, that way you can ensure you don’t over or under engineering your solution. Here are a few questions worth considering:

  • Is it to enable time poor executives to meet ‘face to face’ more frequently to resolve issues? In which case quality and ease of use is worth paying for.
  • Is it for very involved ‘face to face’ training with lots of questions and discussion? In which case quality HD conferencing is required to enable a natural interaction.
  • Or do you just need a tool present a powerpoint to 25+ people with an audio conference facility? In this scenario a low cost web conferencing tool might do the trick.
  • Most of these technologies provide a free trial, so its a great way to get feedback from the people who would be using video conferencing in your business without investing.This post might also be a helpful read.

2 – DIY or Outsource?

The next question is do you outsource all your video conferencing to someone else?

The key benefits of outsourcing video conferencing are:

  • You minimise heavy upfront investment  in video conferencing hardware, that will no doubt become outdated within the next 2 years.
  • Like it or not video conferencing is a niche area of IT with a combination of AV and network challenges. Having an outsourced team that are 100% focused on fixing video conferencing issues means that less things break and if they do they are fixed fast.
  • You don’t have to increase the workload of your IT staff, with a niche technology like video conferencing that they may not be very familiar with.
  • By taking a free trial from an outsourced provider you can prove the business case before committing to a service plan. A few providers us included provide month by month contracts further minimising the risks.

3 – Provider track record

Here are a few questions to ask potential providers:

a) Does the provider have at least 10 years experience in deploying video conferencing and supporting businesses as they intergrate video conferencing into their business processes?

b) Can they provide references from real clients?

c) How is their team motivated? Are they focused on selling you a system and installing it and moving on to the next sale or are they focused on helping you get setup and helping your people use the technology well so that you will be a ongoing client in the long-term? Do you get an account manager to help you over the course of your business relationship?

We hope this has helped you with selecting a video conferencing provider. We also provide a HD video conferencing service in Brisbane and across Australia, so if you are interested make sure you sign-up for our FREE TRIAL here.

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